John Wiley & Sons
April 22, 1998
New research and experiences are demonstrating that its shareholder value as improved dramatically when companies reach higher levels of operational excellence. Supply chain management, when planned, designed, and executed effectively, is the key to achieving high levels of operating performance which, in turn, drives shareholder value.
The Ernst & Young Global Supply Chain Management Consulting Practice has assisted hundreds of well-known, multinational companies in minimizing their total cost, growing the business profitability, and achieving higher levels of customer satisfaction. Supercharging Supply Chains through speed, focus, and customer intensity enable smart companies to realize their visions and business strategies better than their competitors. Saving millions, increasing customer shares, and increasing “free cash flow” are kinds of benefits being reached by those select companies that operate high-performing supply chains in their global markets.
Now, for the first time, key partners and leaders of the firm’s Global Supply Chain Management Team reveal their proven approaches and industry-leading experiences to help your business improve.
Beginning with an innovative view of supply chain excellence and its impact on shareholder value, Supercharging Supply Chains examines numerous management issues: why and how operational excellence helps companies sell more products; what new ideas are being implemented to achieve this excellence within the key business processes of Plan, Buy, Make, and Sell; how to introduce new products effectively into global supply chains; and how the best companies are making it happen.
Supercharging Supply Chains cites case examples of such leading names as Procter & Gamble, 3M, Reebok, Dell Computer, Hewlett-Packard, Ford Motor, and several others to illustrate how the leaders benefit from these new ways of achieving value through operational excellence.
Insightfully written by leaders and global supply chain management, and featuring their innovative perspectives and unparalleled expertise, this book is essential reading for all business executives and managers who want to achieve operational excellence and global supply chain success.
Gene Tyndall is a senior partner and a leader in the Ernst & Young Global Supply Chain Practice. The author of more than 100 articles and co-author of four books, he has, over 25 years, directed supply chain strategies and improvement projects around the world for major corporations in the consumer products, high-tech, and manufacturing/automotive industries. He is a frequent speaker at global conferences in supply chain management.
Christopher Gopal is national director of Supply Chain and Operations Consulting for Ernst & Young in the United States. His 22 years of experience include positions as vice president with Dell Computer, and other assignments in industry, academia, and operations consulting.
Dr. Wolfganag Partsch is the managing partner of Ernst & Young’s European Supply Chain Management Consulting Practice. His 25 years of experience have made him a recognized leader across Europe in supply chain management.
Dr. John Kamauff is a Partner in the Ernst & Young Supply Chain Practice in the United States. He has worked in this area for over 20 years, including teaching operations and procurement management at the University of Virginia, the Koblenz School of Management in Germany, and the University of Western Ontario.