February 2, 2015
If organizations are going to survive in the new global economy, their employees must trust themselves and their leaders enough to be willing to take the risks necessary to adapt to the rapidly changing conditions of the marketplace. In high-trust environments, people are more willing to keep agreements, share information, admit and learn from mistakes, and take on greater responsibility. They are more committed to and aligned with the organization’s business objectives and vision. By creating work environments where trust flourishes leaders can dramatically improve morale, productivity, and profits. This book shows how.
Trust & Betrayal in the Workplace tells you everything you need to know about trust: the power unleashed when it exists, the problems created when it doesn’t, and the pain suffered when it is betrayed. Dennis and Michelle Reina present a powerful research-based model for building trust and healing individuals, teams, and organizations from betrayal. Their model, which is been successfully applied in a wide variety of organizations around the world, shows leaders how to begin the healing process and build an environment that supports trust in themselves, their employees, and their organizations.
Dennis S. Reina and Michelle L. Reina work with leaders and organizations who want to build trust in the workplace. They are principals of Chagnon & Reina Associates, Inc., an organization development research and consulting firm. They are change management consultants, executive coaches, and speakers who each have a Ph.D. in Human and Organizational Systems. They have worked with and conducted research in over 65 organizations in private industry, state government, higher education, and the non-profit sector, including AT&T, BF Goodrich Aerospace, Harvard University, Ben & Jerry’s, Bankers Trust, and Walt Disney World.